HOW LONG DOES IT TAKE TO RECEIVE MY WINNINGS?!

At Royalux Competitions, we pride ourselves on delivering fast, reliable payouts — often much faster than industry expectations.

However, as a responsible operator, all winnings are subject to standard verification and security checks, and processing times can vary slightly depending on demand, prize type, and individual circumstances.

We have established the following timeframes as maximum processing windows, though in practice, most winners receive their prizes well before these limits are reached:

Cash Prizes

Winners of cash competitions can expect payment within 24 hours, subject to successful identity and eligibility verification. In most cases, payments are completed within just a few hours.

Physical Prizes

All physical items — including tech, lifestyle products, and vehicles — are dispatched or made available for collection within 24 hours, unless a different timeframe is explicitly stated in the competition description. Tracking details or collection arrangements will be provided promptly once confirmed.

Ticket Bundles

Ticket bundles awarded through competitions, promotions or offers are processed manually by our team. While we aim to apply these the same day, please allow up to 48 hours during peak periods.

 Site Credit

If site credit is won via an Instant Win, it will be automatically applied to your account immediately.
If awarded through a main competition prize, please allow up to 12 hours for it to be manually credited.

We kindly ask all customers to allow these processing times before contacting our support team. Rest assured, we are committed to ensuring all prizes are fulfilled as quickly and securely as possible — and in the vast majority of cases, we process and deliver well within the timeframes listed above.

If you have any concerns or believe your winnings may have been delayed beyond the timeframes noted, please don’t hesitate to reach out to us via our Contact Page or message us directly on our Facebook Page.